Shipping Policy
Stylvero.com Shipping Policy
Our goal is to ensure a smooth and transparent shipping process to provide convenience and satisfaction for our customers. Below are the details of our shipping process.
SHIPPING AREAS
- Countries: Currently, we ship to USA.
- Future Expansion: We are considering expanding to additional shipping areas.
SHIPPING COSTS
- Within USA: Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday through Friday.
- Cut-Off Time: Orders placed by 9:00 PM (GMT+1) will be processed the same day.
- Weekend Orders: Orders placed on weekends will be processed on the next business day.
TRANSPORTATION TIME
- Estimated Delivery Time: 7–14 business days.
- Business Days: Shipping occurs Monday through Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather or transport issues.
- Total Delivery Time: It takes 8–16 business days in total to receive your order.
SHIPPING HANDLING
- Reliable Courier Services: We ship via DHL and UPS.
- Insured Shipments: All shipments are insured. In case of loss or damage during transit, please contact our customer service.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our environmental footprint.
ORDER TRACKING
- Tracking Information: After your purchase, you will receive an email with tracking details, including the courier service and tracking number.
- Track Your Order: You can track your order via our website by entering your tracking number into our tracking portal: Track Your Order.
MISSING ITEMS PROCEDURE
- Report Missing Items: Contact our customer service within 7 days of receiving your package at support@stylvero.com.
- Resolution: We will resolve the issue as quickly as possible, either by sending a replacement item or offering a refund.
Returns
Returns Policy: For detailed return instructions, please refer to our Return Policy.
Email: support@stylvero.com
Estimated Response Time: 30 minutes - 24 hours
Business Hours:
Monday to Sunday: 9:00 AM - 06:00 PM (GMT+1)
Our customer service team responds to emails within 24 hours.